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Your Return Activity Report

Return Authorization Approval Ticker

TickerThe number of valid returns authorized - over 99% of all returns - benefiting both shoppers and retailers.


Are you a consumer who was warned or denied a return or exchange by The Retail Equation?

If so, and you would like a copy of your return activity report from The Retail Equation, please send an email to:

In order to ensure your privacy, please include in your message to The Retail Equation your name and a phone number where The Retail Equation can reach you. When a representative from The Retail Equation calls we will ask for your return transaction ID number and the last four digits of your ID number.

The Retail Equation prefers to call you so that you can avoid sending this information via email.

FAQ: What are the Reasons Why a Consumer Would be Denied a Return?

The 1 percent of consumers who get denied exhibit return behaviors that mimic fraud or abuse or exhibit habits that are inconsistent with the retailer’s return policy.

View All Consumer FAQs